I aim to ship all purchased products within 3 working days of receipt of payment if the items are in stock. If I am unable to do so, I will contact you within those 3 working days to explain why. If the item is not in stock, or is a specifically commissioned item, I will contact you to let you know the expected shipping date. No returns are allowed on commissioned items. Other items can be returned but only if the piece has been purchased as a "whole". Partial pieces may not be returned as they have been cut to order. Shipping costs will not be refunded.
